Survey: Warranty Risks & Cost Sharing

Our next survey has been commissioned by a MAPconnected Heavy Truck OEM to help them understand relative performance with their direct industry as well as the entire motor vehicle industry.  Take just 5-minutes to complete these warranty questions and benefit from the full confidential results report by the end of August.

Sample questions to include:

• Approximately what percentage of your warranty parts do you request from your authorized repair centers to be returned to either your warranty return center or your suppliers?
• How many different warranty recovery processes do you utilize within your company
• How automated is your supplier recovery process?