Save Date 2026: Service & Warranty Lifecycle Summit (Oct 19-21)

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Testimonials

Real Voices. Real Impact.

Our members tell it best—see how we’re driving proven results in Warranty & Service Roadmaps.

"The TAC Xchange has been one of the most useful forums I’ve joined—candid discussions on diagnostics gaps, scan‑tool data, prior‑approval decisions, and verifying TAC guidance truly resolves concerns."

Jeff Ellis Hyundai

Hyundai

"Thanks so much Pam!! We genuinely LOVED it, start to finish. We wanna go bigger next year… any thoughts on how can we do that? Just sharing the excitement and motivation. Great planning, operations, flawless execution..."

Arnon Shafir Upstream

Upstream

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"MAPconnected is creating conversations that never existed before. In 25+ years supporting OEM tech lines, I’ve never seen an opportunity like this—bringing people together, sparking real discussions, and deepening industry understanding."

Laura Kelly – Advantage Technical Video

Advantage Technical

Video Testimonial

"This was my first warranty summit in my eight years in the field, and it was eye‑opening. I’d searched for something like this early in my career and never found anything comparable. Hearing speakers voice the same ideas, concerns, and roadblocks I’ve faced made me realize I’m not alone in these challenges. I’ll definitely be back for future summits and am excited to join the working groups."

Katie Claessens Valmont

Valmont Industries

"MAPconnected has been a catalyst for our warranty transformation. The AI-focused insights, peer benchmarking, and collaborative discussions delivered actionable takeaways we’re already applying. A valuable platform that truly accelerates innovation and continuous improvement."

Sarah Huff Cummins

Cummins

"The presentations and discussions were extremely valuable and well organized, with clear expectations throughout. The summit created meaningful opportunities to engage with peers facing similar challenges. I thoroughly enjoyed the experience and clearly see the value it delivers."

Jacob Nelson GM

General Motors

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