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With the emergence of Tech companies in the Vehicle industry, the Customer Experience is changing from Sales to Service. Vehicle enterprises are now adapting, and even competing, in the high-tech, software industry. During this panel discussion, industry experts will discuss how they have prepared for these Warranty and Service delivery changes and what they see coming in the not-so-distant future.
In this presentation, Ashok Kartham, CPO Syncron, CEO Mize, will open the discussion on this technology service evolution that is occurring and then convene a panel of experts to discuss how they are preparing for these technological changes.
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