🌍 “It was not just about systems. It was really about shifting mindset — ownership, accountability, and customer lifecycle value.”
Chrystelle Lachance shares how rethinking culture and mindset empowered teams, scaled efficiency, and boosted customer satisfaction while maintaining local empowerment.
📍 Hear more at the 2025 Vehicle Service & Warranty Lifecycle Summit.
👉 Register now:
#MAPconnected #AISWLM #CustomerExperience #WarrantyManagement #AutomotiveInnovation
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