🌐 “Consistency came from shared KPIs, workflows, and a unified platform — but success also meant respecting cultural differences.”
Chrystelle Lachance explains how balancing global consistency with local flexibility empowered teams, improved alignment, and built stronger results across markets.
📍 Hear more at the 2025 Vehicle Service & Warranty Lifecycle Summit.
👉 Register now:
#MAPconnected #AISWLM #CustomerExperience #WarrantyManagement #AutomotiveInnovation
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