Vehicle Buyback Management & Accountability

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Tap into a member-driven, insight-packed community built around your priorities.

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Recall, Customer Campaigns & Legal Xchange Group Meetup | 75-minutes Virtual

Vehicle Buyback Management & Accountability  

Reduce costs. Improve customer trust. Strengthen accountability.

Join your peers for an exclusive executive benchmarking Round Robin focused on vehicle buybacks. Compare strategies, metrics, and results across OEMs, dealers, suppliers, and field teams.

• Preventing repeat issues
• Holding stakeholders accountable without friction
• Leveraging tools, KPIs, and analytics to improve outcomes
• Boosting customer satisfaction through faster resolution and better support

This session is designed for executives to share proven practices, benchmark performance, and walk away with actionable insights to reduce buybacks and improve accountability across all areas of responsibility.

✅ Xchange Group Brochure Member Packages Download

What Makes These Groups Different?

• Approved participation to ensure open, relevant dialogue
• MAPconnected membership required
• 4 facilitated benchmarking sessions per year – virtual (Feb, May & August)  + in-person at Service & Warranty Lifecycle Summit Oct 19-21 Detroit
• Benchmark-driven agendas focused on peer comparison, not theory
• Give-and-take engagement model—all participants contribute
• MAPconnected facilitation to keep discussions structured, compliant and actionable

Current Xchange Groups forming:

• Financial Products & Insurance
• Parts Return & Quality Analysis
• Warranty Administration
• Recall, Customer Campaigns & Legal
• Purchasing & Supplier Cost Sharing
• TAC Technical Assistance Centers

Spots are limited – secure your membership today!