The countdown is on:
🔸 One Week to Go!
Our next AI-SWLM Think Tank goes live September 10—and you don’t want to miss it.
🔸 See how industry leaders are putting AI to work across the Service & Warranty Lifecycle with real-world use cases that deliver measurable results.
📺 Watch this short video for a preview of the
type of engagement you can expect,
based on our June and July sessions.
What to Look Forward to in September:
🔹 AI Early Warning Scout
Presented by James Kiriazes, Director Customer Quality Engineering – Bridgestone Americas, and Petchiraj Piramuthu, Head of Data & AI – Tavant.
This roadmap accelerates detection of failure patterns with over 95% visibility into emerging issues, faster root cause analysis, and proactive outreach that cuts warranty spend and recall exposure.
🔹 AI-Driven Digital Signature Solutions for 12V Battery Failures
Presented by Tim Velasquez, Warranty Field Operations Manager – Toyota North America, and Craig Hissong, Senior Director – Upstream Security.
This roadmap leverages predictive analytics to deliver a 3–5% reduction in warranty costs, faster triage, and improved customer satisfaction through proactive, insight-driven actions.
