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Virtual Benchmark Round Robin
Member OEMs & TIER SUPPLIERS – FREE
Non-Member Test Drive – $295.00
Join us in a 60-minute facilitated round-robin benchmark opportunity to understand relative performance and hear best-in-class processes from your industry peers regarding:
- Using Artificial Intelligence (AI) As An Anomaly Detection Tool
- Establishing AI/ML KPI’s, Rules And Other Tools
Round Robin Facilitator – Ted Danner, Warranty and Vehicle Service Contract Operations Consultant
Ted brings 23 years of expertise with Nissan North America and CARS Protection Plus, in Warranty, Vehicle Service Contract Sales / Claims / Risk / Operations, Aftersales CRM and Captive Finance while collaborating across siloed, functional lines. He led warranty strategy and strategy, reducing out-of-line claims expense by $80M+ and $30M+ for vehicle service contracts. To assist dealers, he led the field team in improving warranty claim submission accuracy and first-time pay rate.
Ted recently formed Danner Automotive Consulting to help companies change warranty operations to find lost time and find claims savings.
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