Save Date 2026: Service & Warranty Lifecycle Summit (Oct 19-21)

🧭 July 15 🧭 Next AI-SWLM Think Tank Meetup

🚀 Be Part of What’s Next: We’re Launching the Next Two AI Use Cases! Born out of MAPconnected Vehicle Service & Warranty Lifecycle Network’s Spring Club Study in Nashville, these two turn-key AI use cases leap from collaboration to impact—translating shared intelligence into operational solutions, with success factors defined and POCs ready to go!  Reinventing Claims […]

AI-Service Warranty Lifecycle Management Think Tank (AI-SWLM) Completes 3rd Meetup

What an incredible event! Bridgestone Americas hosted industry leaders at the 3rd annual MAPconnected Warranty, Aftersales & Aftercare Services Network Club Study on May 7–8 at their Nashville headquarters, featuring a full day of benchmarking along with an exclusive tour and inspection review at the Bridgestone Distribution Center. AI-SWLM Think Tank Meetup – Advancing AI […]

Driving Efficiency with AI: Recap of the 2024 Summit

At the 2024 Vehicle Service & Warranty Lifecycle Summit, industry leaders explored cutting-edge solutions to streamline processes and reduce human error. From quality code predictions and AI-driven technician comment analysis to leveraging failure type clusters, the focus was on improving claim entry and communication. Highlights included enhancing diagnostic tools, integrating technicians into the quality feedback […]

Tweddle Group – What is Guided Diagnostics?

What is Guided Diagnostics? Download the Guided Diagnostics Sample Session Factsheet What is Guided Diagnostics? The Industry’s Most Advanced Diagnostics Solution Guided Diagnostics is the first system to apply a semantic network model in the dynamic prescription of troubleshooting procedures. Traditional diagnostic systems are little more than a digital presentation of old-school printed diagnostic trees—static […]

Service & Warranty Lifecycle AI Think Tank VIP Shark Tank Dinner 2024: Oct 21

You’re invited 10/21: Tickets Just $295Service & Warranty Lifecycle AI Think Tank Dinner  The AI revolution in the Service & Warranty Lifecycle is real! Join us for a networking dinner as we showcase these emerging AI companies: Recalls: BizzyCar | Quality: Viaduct |Diagnostics: Amber |Technical Services: Circuitry  Shark Tank Startups | Audience Judging | Networking & Social Dinner