Brian Crossin Academy Instructor at NADA tells us how to create fresh prospects and loyalty with an exceptional warranty experience
Meet us at the Dearborn Inn, MI on Oct 13-14, 2021 For more information: pwalter@mapconnected.com or 609 216 6998 https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png Brian Crossin to present at the Vehicle Service & Warranty Lifecycle Roundtable Creating Fresh Prospects and Loyalty with an Exceptional Warranty Experience Driving service retention: Focusing on customer experience Challenging the service model for warranty […]
Andy Peterson Polaris joins panel discussion on Outsourcing vs. Insourcing Warranty Process and Claims Management
Meet us at the Dearborn Inn, MI on Oct 13-14, 2021 For more information: pwalter@mapconnected.com or 609 216 6998 https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png Andy Peterson to join panel discussion at the Vehicle Service & Warranty Lifecycle Roundtable Outsourcing vs. Insourcing Warranty Process and Claims Management We will look at the key elements of the warranty process from development […]
Join Jeff Sutter Nexteer Automotive at the Vehicle Service & Warranty Lifecycle Roundtable
Meet us at the Dearborn Inn, MI on Oct 13-14, 2021 For more information: pwalter@mapconnected.com or 609 216 6998 https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png Jeff Sutter to host roundtable topic at the Vehicle Service & Warranty Lifecycle Roundtable Developing a Collaborative Quality Culture that Puts Problem-Solving First Data needs and ease of communication across the entire value stream Role […]
Don’t miss the presentation about GKN Automotive’s Warranty Journey
Meet us at the Dearborn Inn, MI on Oct 13-14, 2021 For more information: pwalter@mapconnected.com or 609 216 6998 https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png GKN Automotive to present at the Vehicle Service & Warranty Lifecycle Roundtable GKN Automotive’s Warranty Journey Recognizing where we were and where we wanted to be Evaluating our priorities and how to successfully apply it […]
Jennifer Jones Ford Motor Company speaking at the Vehicle Service & Warranty Lifecycle Roundtable
Meet us at the Dearborn Inn, MI on Oct 13-14, 2021 For more information: pwalter@mapconnected.com or 609 216 6998 https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png Jennifer Jones to present at the Vehicle Service & Warranty Lifecycle Roundtable Panel Discussion: Optimizing Quality Management Between Stakeholders To Reduce Warranty Risk & Costs Knowledge capture and sharing approaches to enable real-time access […]
Paul Rogers presents Exceeding Customer Warranty Process Expectations Using Nissan’s Goodwill Application Tool
https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png Since July 2020, Paul Rogers has assumed the role of Senior Manager, Warranty at Nissan Motor Corporation. He returns back to Warranty having started his Nissan career nearly 14 years ago as Specialist in the Warranty Call Center. After completing various roles in the Warranty Call Center he left 4 years later for the […]
Dealer Marketing Magazine Proud Media Partner for the Vehicle Service & Warranty Lifecycle Roundtable
Meet us at the Dearborn Inn, MI on Oct 13-14, 2021 For more information: pwalter@mapconnected.com or 609 216 6998 https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png Dealer Marketing Magazine now a proud Media Partner for the Vehicle Service & Warranty Lifecycle Roundtable More info here: https://www.dealermarketing.com/vehicle-service-warranty-lifecycle-roundtable
Jackson Dawson
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Dealer Marketing
https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png Dealer Marketing Magazine is a leading online trade publication that speaks to a large online audience of dealers and auto industry professionals. Our focus is on editorial content that educates and enlightens auto dealers using the latest research, how-to, and thought leadership articles. We believe that dealers are going through an enormous transformation in […]
Ed Roberts Bozard Ford Lincoln presents at the Vehicle Service & Warranty Lifecycle Roundtable
SHARE THIS https://archive2024.mapconnected.com/wp-content/uploads/Andrew-Conville.png About the Speaker Ed Roberts, a Jacksonville native, began his time in the automotive world as an Apprentice, with his career stretching to positions such as a Master Technician, Shop Foreman, to a Technical Service Engineer for Ford, to Store Manager, Service Manager, Fixed Operations Director and currently holds the position of […]