General Motors Hosts: Warranty Claim Processes, Systems & Cost Sharing Club Study April 18-19
Join MAPconnected Warranty & Aftercare Services Network for our latest onsite facilitated club study hosted by General Motors at Cole Engineering Center Warren, MI. GM will offer an overview to the history and their present-day Warranty Claim Processes & Systems along with a tour of GM’s Warranty Parts Center in this exclusive interactive 1.5 day […]
January 2024: Customer Warranty Satisfaction Survey
We would appreciate your input within the attached survey regarding Supplier Warranty Satisfaction. Please fill out the survey by January 26th and receive the full results January 30th in the Virtual Round Robin. All answers are confidential and will not be attributed to you and your company. If this is not your area of expertise, […]
Warranty Edits Deep Dives from Peterbilt Kenworth & Nissan
Looking forward to this session. Click to the full agenda here Advanced Warranty Claim Edits to Improve Lifecycle Hallie Spetnagel, Warranty Manager – PETERBILT MOTORS Paul Rogers, Senior Manager Warranty – NISSAN NORTH AMERICA James Jensen, National Warranty Manager – KENWORTH TRUCK What is the right amount of claims for manual accessing versus auto adjudication […]
Protected: RECORDING: Using AI In Warranty Claims Adjudication Virtual Benchmark Round Robin
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Next up! Using AI In Warranty Claims Adjudication Round Robin
https://archive2024.mapconnected.com/wp-content/uploads/Virtual-RR_2.png JUNE 15th: 3-4:00 pm ET (virtual Round Robin) AI IN WARRANTY CLAIMS ADJUDICATION Using Artificial Intelligence (AI) As An Anomaly Detection Tool Establishing AI/ML KPI’s, Rules, and other Tools Free for Member OEMs and Tier Suppliers / Non-Member Test Drives ($295.00). Join us to understand relative performance and hear best-in-class Artificial Intelligence (AI) processes…… […]
Warranty Risk Management 101 Webinar
Warranty Risk Management is the MOST IMPACTFUL, yet LEAST UNDERSTOOD aspect of program design. For over 15 years, After, Inc. has helped manufacturers identify inaccuracies in their claims forecasting, leading to millions in premium savings, lower retail pricing (and therefore higher attach rates), and rightsizing of reserves. In this webinar, Paul Swenson, EVP of Business […]
Module Mileage: Automated Claim Adjudication Process
This survey is designed to identify who is using “module mileage” in their automated claim adjudication process. [advanced_iframe src=”https://us7.list-manage.com/survey?u=a0e86c15b893786354999e831&id=27b80c2793&e=*|UNIQID|*” width=”100%” height=”600″]
NEXT UP! New Benchmarking Opportunities March 21: Turning Warranty Data Into A Continuous Improvement Tool & May 16: Navistar Hosts Parts Return & Supplier Recovery Best-In-Class Processes
Peer-To-Peer Insights: MARCH 21ST Turning Warranty Data Into A Continuous Improvement Tool: Benchmark Round Robin (OE’s and Tier Suppliers) RESERVE YOUR SPOT Upcoming Events: APRIL 19TH Challenges And Costs Of Servicing Electric Vehicle Battery Packs: Featured Business Partner Webinar (open to all) REGISTER NOW Parts Return & Supplier Recovery Facilitated Onsite Club Study: MAY 16THHalf-Day […]
Featured Business Partner, Syncron – Warranty Management and the Path to Better Quality
According to Ford CEO Jim Farley, “Fixing quality is my No. 1 priority. It is the most important initiative in the whole company. And it’s going to take several years until we fix quality, nothing else matters.” A big, clear, and bold message, but the action didn’t stop there. After many years of high warranty […]
BLOG: Warranty Management and the Path to Better Quality
