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March 18, 2026 Newsletter: Where Warranty Gets Complicated – Open Spots Remain for March 24. Join Toyota, GM, Volkswagen, Bridgestone, Cummins and Stellantis Benchmarking.
MAPconnected Launches Parts & Quality Analysis Xchange Group
To advance OEM Benchmarking on Returns, Root Cause, and Supplier Accountability February session hosted by former Stellantis quality and supply chain operations executive MAPconnected has announced the launch of the Parts & Quality Analysis Xchange Group, a new OEM-only executive peer benchmarking forum designed to help automotive manufacturers improve parts return strategy, accelerate root cause […]
As Supplier Cost Sharing Grows More Complex, OEM Leaders Are Zeroing In On Administrative Burden
Supplier cost sharing is one of the most powerful levers for controlling warranty and quality costs—but execution often breaks down in the details. MAPconnected’s Purchasing & Supplier Cost Sharing Xchange Group brings OEM leaders together to benchmark real-world approaches to governance, supplier burden, and cost-recovery performance.
MAPconnected Launches Recall, Customer Campaigns & Legal Xchange Group
Press Release: Executive Peer Benchmarking for Recall, Regulatory, and Risk Leadership
Inside the First Warranty Administration Xchange Group: Benchmarking Claims, Compliance, and Operational Reality
Amidst all the technical discussions and planning, the overarching goal remains clear: enhance efficiency, reduce manual intervention, and adapt to evolving legal landscapes.
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February 11, 2026 Newsletter: Big Opportunities Ahead: Xchange Groups Start Next Week & Club Study Returns.
MAPconnected Announces New Leadership Xchange Groups for TAC and Warranty Administration Executives
Press Release: MAPconnected announces the expansion of its Leadership Xchange portfolio with two invitation-only executive peer benchmarking forums designed to support OEM leaders navigating increasing complexity across Technical Assistance Centers (TAC) and Warranty Administration.
Decision Intelligence Is Reshaping the Service & Warranty Lifecycle
Across the automotive and equipment ecosystem, organizations are navigating a fundamental shift in how decisions are made. Artificial intelligence is no longer experimental—it is becoming an operational requirement. Nowhere is this more evident than across service parts and warranty operations, where complexity, volume, and cost pressures collide. Ashok Kartham, CEO of Circuitry.ai and long-time industry […]
Why OEM Leaders Are Re-Examining Cost Sharing and Supplier Administrative Burden
Administrative complexity continues to slow supplier cost sharing efforts across OEM organizations. The launch of MAPconnected’s Purchasing & Cost Sharing Xchange Group reflects a growing need for peer benchmarking and practical approaches that reduce friction while preserving governance.
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February 4, 2026 Newsletter: This week’s MAPconnected newsletter highlights the upcoming Leadership Xchange Groups and features a member perspective from Jennifer Jones of Ford Motor Company on the value of peer-level dialogue.